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FAQ

How we operate

Some answers to common questions.

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Security Plus FAQ

Common Questions

Protecting your home shouldn’t feel overwhelming. We’ve pulled together the questions we hear most often so you can move forward with confidence.

Security Central is the monitoring company, Security Plus installs and services the system. Click the link above to take you to Security Central for any changes to billing information.

Depending on your equipment, we may have to come out to get everything back on the new network.

Yes you can. See the videos below for a step-by-step process on how to change your batteries.

Find your security panel, open it and disconnect one of the leads on the backup battery. Then find the large white transformer in our recessed panel and unplug it.

As a lot of what we install relies on internet, we prefer to be there after the internet has been activated.

Tips, Tricks, and Knowledge

Helpful Videos

We’ve got some helpful tips, tricks, how-to’s and DIY instructions that can help you avoid a service call. Take a look!

All of our FAQ Videos

  • How to Replace the Battery in Your Window Contact

    How To's

  • How to Replace the Battery in Your Motion Detector

    How To's

  • How to Perform a Sensor Reset after Battery Replacement

    How To's

  • Adding Users on Your Virtual Keypad

    How To's

  • How to Replace the Battery in Your Door Contact

    How To's

  • Getting Started on Virtual Keypad

    How To's

Contact Us

Ready to love coming home?

Security Plus handles everything from cameras to custom home theater systems, so you can sit back and enjoy the place you’ve worked hard for.

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